Tehran Trip – 2015

From the start, I had an unpleasant experience with Qatar airlines.  

The flight from Rochester was delayed and I ended up running all the way from one gate to another to make the connecting flight. When I got to the gate, the Qatar staff informed that the doors are closed and I’ll need to catch the next flight! I was furious considering that the delay was not a fault of mine, and also the fact that the next international flight wasn’t due till next day. Instead of letting me get on the plane immediately, staff wasted about 10 minutes arguing. Then they played the overweight luggage ticket, attempting to make some quick cash. The information about luggage limitation was confusing. Using the 75lbs weight limit as was posted on Qatar Airways web site, I packed 60 lbs. Yet staff insisted that the limit is 50 lbs. First, they declared a $50 fine for having an overweight luggage. When the shift manager saw me taking out cash, he decided to change the fee to $100 and sated that staff made a mistake! Apparently, his true corrupt Arab demeanor kicked in and attempted to make some easy dinner money! I then expressed my disgust by proceeding to open the luggage and pretending to remove items. White shouting at the shift manager that Qatar Airline will hear about this incident and how he wasted time by further delaying the flight, he figured I wasn’t going down easily. He then mumbled something to the effect that it’s ok and I don’t need to unpack the carry-on.

“Passengers are guests on Qatar Airlines,” the flight attendant announced; although guests ought to understand Arabic cause the announcements were made in Arabic first! Spent most of the day on Thursday with Mansour at his shop, and visited with Hussein and his sons.  

Posted in 2015.